Privacy Policy

Data controller

Data controller: B&B Eco Pompei

Address: Via Sacra 29, 80045 Pompei (NA), Italy

Email: info@bbecopompei.it · Phone: +39 327 1368348

Data collected

Contact form: name, surname, email, phone, stay dates and message, provided voluntarily to receive a reply.

Bookings: if you continue to the Octorate engine, booking and payment data are processed by Octorate on its own systems.

Technical browsing data (e.g. IP address, server logs) collected by the hosting for security and diagnostics.

Traffic statistics via Umami: anonymous, aggregated data (page views, sources, device), with no cookies and no profiling; hosted in the European Union and not identifying individual users.

Purpose and legal basis

To answer enquiries sent via the form (pre-contractual measures and legitimate interest in following up).

To manage bookings and the stay (performance of the contract, via Octorate).

To comply with legal obligations: tax, public-security guest registration (Alloggiati Web) and statistics (ISTAT / Campania Region).

To ensure the security of the site (legitimate interest).

Recipients and processors

Data may be processed by suppliers appointed as data processors: Web3Forms (delivery of form messages), Octorate (booking engine), Netsons (hosting and email).

For legal obligations, data may be shared with the competent authorities (Police via Alloggiati Web, Region/ISTAT). It is not disseminated.

Retention

Data is kept only as long as necessary for the purposes and then deleted, save for statutory retention periods (e.g. tax and public-security obligations).

Non-EU transfers

Some suppliers may process data outside the European Union under appropriate safeguards (e.g. standard contractual clauses).

Your rights

You may access, rectify, erase, restrict, port and object to your data by writing to info@bbecopompei.it. You may also lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).